Avalon (“we”, “us”, or “our”) respects your privacy. This policy explains what information we collect when you use our website, contact us, book services, or join Avalon Circle, and how we use it.
Last updated: September 2026
1. Who we are
Avalon is a wellness destination in Yangon, Myanmar, offering aesthetics, dental care, physiotherapy, spa therapy, preventive wellness, and related hospitality services. For privacy questions, contact us using the details on our Contact page or the email published in our website footer.
2. Information we collect
Depending on how you interact with us, we may collect:
- Identity & contact details — name, phone number, email address, and message content when you submit an enquiry or newsletter form.
- Appointment & service details — preferences, areas of interest, and information you share to help us prepare your visit.
- Membership details — if you enquire about or join Avalon Circle.
- Technical data — IP address, browser type, device information, and pages visited (including via analytics tools if enabled).
- Payment-related data — if you use online shop or payment features, limited transaction references processed through our payment partners (we do not store full card numbers on this website).
3. How we use your information
We use personal information to:
- Respond to enquiries and arrange consultations or visits
- Provide wellness services and membership experiences
- Send newsletters or updates you requested
- Improve our website, operations, and guest experience
- Meet legal, clinical, and safety obligations where applicable
We do not sell your personal information.
4. Legal bases & consent
Where required, we rely on your consent (for example, newsletter signup), our legitimate interest in operating Avalon and responding to requests, and/or performance of a service relationship when you book or purchase with us.
5. Sharing your information
We may share information with trusted providers who help us operate Avalon (for example hosting, messaging, analytics, or payment gateways), and with professional advisors or authorities when required by law. These parties are expected to protect your information appropriately.
6. Cookies & analytics
Our website may use cookies or similar technologies for essential site functions and, where configured, analytics (such as Google Analytics / Tag Manager). You can control cookies through your browser settings. Disabling some cookies may affect site features.
7. Data retention
We keep personal information only as long as needed for the purposes above, including guest care, membership records, legal requirements, and dispute resolution — then delete or anonymise it where practicable.
8. Security
We take reasonable technical and organisational measures to protect personal information. No online transmission is completely secure; please use strong passwords for any patient or account access and contact us if you suspect unauthorised use.
9. Your choices
Subject to applicable law, you may request access to, correction of, or deletion of personal information we hold about you, or ask to unsubscribe from marketing emails. Contact Avalon using the website Contact details to make a request.
10. Children
Our public website is intended for adults seeking wellness services. If you believe we have collected information from a child without appropriate consent, please contact us so we can address it.
11. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date above will change when we do. Continued use of the website after updates means you acknowledge the revised policy.
12. Contact
For privacy-related questions, please reach Avalon via the Contact page or the phone and email shown in the website footer.